Face Reading

So You’re the Interviewer – Are You Really Paying Attention?

by Joseph McGuire on 1st October 2018 Comments Off on So You’re the Interviewer – Are You Really Paying Attention?

tim-gouw-79563-unsplash

(Photo credit Tim Gouw – unsplash)

As a presenter at the recent Networking Summit in Dublin I had the opportunity to engage with attendees from many different business backgrounds. One question I was asked frequently was whether I help interviewees prepare by profiling their known or likely interviewers beforehand. Whilst I do it on occasion I’m more likely to be found sitting with the interviewer(s).

Conducting an interview well requires a vital skillset which many interviewers lack. Indeed many interviewers appear to fall into the role without any training. Being head of a department is in itself by no means adequate. Frequently the area in which the successful applicant will work is not represented in the interview process. It is also unfortunately a common phenomenon for interviewers to fall victim to confirmation bias, either choosing or rejecting a candidate based on qualities they associate with people they either like or dislike.

All of that notwithstanding my role is to assess the candidates in terms of their personality, behaviour style, communication patterns – both how they communicate and how they receive and process – stress triggers and responses and their adaptability. As a rule the interviewer(s) will ask most of the questions, but I may well interject with one or more of my own if I see an issue which requires me to draw the attention of the interviewer.

Using my training in the Chinese art of Mien Shiang (Face Reading) I’m picking up a great deal of information about the aforementioned aspects of the interviewee. I’m also observing body language and micro expressions. When taken as a whole this offers a great deal of insight into the person behind the CV, their ability to articulate and the elegance and style of their attire.

Small details such as being overly demonstrative with their non-dominant hand, or sudden movements of their feet are often ‘red flags’ alerting me to incongruencies in their presentation. It is clearly understood by my clients that I do not advise on hiring/promoting or not. That must be their decision. What I provide is clear and accurate information as to the how the candidates are likely to interact and behave in the real workplace.

Aside from – and more important than – the hands and feet I recommend paying particular attention to the eyes. Making eye contact is normal in most western cultures and we form first impressions in a matter of seconds. Whether we pay conscious attention to those first impressions is another matter, especially in our modern world of continuous stimulatory bombardment! The eyes convey such a wealth of information about the individual that it is remiss in any business context not to pay attention.

In particular I recommend asking oneself the following questions:

  • Are the eyes warm or cold i.e. friendly or hostile?
  • Are they bright or dull i.e. energetic or tired?
  • Open and engaged or hiding?

Asking yourself these 3 questions and being alert for the answers will help eliminate making very expensive mistakes. Employing/promoting the wrong person at senior level may involve direct financial costs of 2.5 times their annual salary, disruption to employee morale resulting in decreased productivity and increased absenteeism, customer dissatisfaction and other negative ripple effects.

So I return to my original question to the interviewer. Are you paying attention? The truth is out there!

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Joseph McGuire is the owner of Clearsight Communications who provide personal evaluation services and training in the areas of senior level recruitment/promotion, negotiations, sales communications and HR. He is also the author of the soon to be published book  Face Facts:The Art of Reading Your Clients and Prospects for Sales, Negotiation and Recruitment’. Now available to pre-order:

https://clearsightcommunications.com/face-facts-book

Individual consultation sessions are available both in person and via Skype. He is also in demand for group presentations, private functions and conferences. Contact: joseph@clearsightcommunications.com

Or call: + 353-(0)87-246 1853

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Joseph McGuireSo You’re the Interviewer – Are You Really Paying Attention?

My Journey to Becoming an Author

by Joseph McGuire on 13th September 2018 Comments Off on My Journey to Becoming an Author

Full book cover demo

A book is not a book! Well it is to the reader, but to the author it represents two journeys. It is both the end point of one and the beginning of a new one. It’s the emergence into the light of a new day with a badge of achievement and a newly minted identity.

For some the journey to authorship may be smooth sailing, but for others it is like a Masters from the University of Blood, Sweat and Tears – thanks Dave Russell! My parents introduced me to the joys of reading via comics and library books at an early age. Whether it was fiction, comedy, social history, history, travel journals, biographies or even anthropology I became voracious in my reading habits. However alongside the joy it was an attempt to find keys to understanding a world that had me confused and bewildered, and left me floundering in my attempts to make sense of things.

Over time as a young man growing I developed a façade of toughness to hide behind. The confusion and sense of not belonging built and hardened the shell from the inside to a point of deep emotional incapacity and increased feelings of isolation. I was functioning but certainly not thriving. School results were fine until a point where they simply fell apart, and I had no idea why.

My English teacher up to Inter – now Junior – Certificate level, the late J.J. Murphy inspired in me a desire to write, and as I grew I developed a small network of pen pals around the globe. Our hand written letters allowed us to share our philosophical musings and provided a private refuge from the world. With the advent of the internet the letter writing dropped away, and email never offered the same degree of connection to one’s own inner processes.

Some years ago my then partner and I visited an astrologer together. As soon as we sat down he turned to her and asked “Has he written it yet?” On one level it was very affirming that someone else, however he did it, could connect to my love of and capacity to write. On another it triggered feelings of despair and absolute desolation. It brought back a multitude of memories from childhood of being told what I should do or be capable of doing, and the young me silently screaming “But I don’t know how! Please listen!” I was never beaten or abused, and it is not to compare my story with others. It’s simply that my abiding perception was of being abandoned by life and of being utterly ill equipped and uninformed.

Many years later we arrive at a book. There’s very little of my story in the book as it is not relevant in what is a practical communication manual. For me though, as the author, the book is not a book. It reflects a journey into belief, self-acceptance, deep self-confidence and a desire and capacity to engage and share with the world. So much of that is down to the façade of toughness crumbling as my life fell apart and a group of very special friends helped me rebuild and learn to truly value myself.  I’ve learned that in life timing is everything. I was faced with stark choices, and am beyond grateful for the rock-solid loving support I received, and for the fact that despite how I felt I was ready to receive.

So a book is not a book. For me it’s a rebirth and an emergence into the world with solid confidence and a new – and rapidly expanding – appreciation of the myriad joys that life offers.

If you like this article feel free to share it.

Joseph McGuire is the owner of Clearsight Communications who provide personal evaluation services and training in the areas of senior level recruitment/promotion, negotiations, sales communications and HR. He is also the author of the soon to be published book ‘Face Facts:The Art of Reading Your Clients and Prospects for Sales, Negotiation and Recruitment’. Individual consultation sessions are available both in person and via Skype. He is also in demand for group presentations, private functions and conferences. Contact: joseph@clearsightcommunications.com

Or call: + 353-(0)87-246 1853

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Joseph McGuireMy Journey to Becoming an Author

Looking Beyond the Suits and Smiles

by Joseph McGuire on 13th August 2018 Comments Off on Looking Beyond the Suits and Smiles

‘All that glisters is not gold’ – quote from The Merchant of Venice by William Shakespeare

Business smiles

Even with the growing popularity of workplace changes such as Casual Friday there is still an overwhelming tendency for business professionals at all levels to wear suits and more formal clothing. For some it is due to tradition, and for others it is an indication of status. Many are impressed and even intimidated by the outer appearance and fail to look beyond the surface.

In reality clothing and jewellery can serve as distractions, while labels and logos are often decoys – serving the phenomenon known as ‘peacocking’. Regardless of the context, when we meet another human being it is vital we learn to look ‘behind the veil’. In many cases, like Dorothy in the Wizard of Oz we may find the real figure is anything but impressive or substantial. To negotiate, recruit or build successful long term business relationships we need to take a calm clear look at the person, not their outer appearance.

In particular I strongly recommend you pay close attention to the eyes. Making eye contact and reading the eyes provides us with key information about each individual we meet. Confidence, happiness, deception, evasion,sadness, depression, vitality, and low energy are all visible if we allow ourselves to see. We should especially be alert to spot warmth, coldness or even an absence of emotion. The latter two qualities give immediate cause for concern in any putative business relationship!

There is an old saying that ‘The eyes are the windows to the soul’. Without being too metaphysical we can gain greatly by simply opening our eyes to see what is revealed in clear sight, thus strengthening our position in all interactions.

If you like this article feel free to share it.

Joseph McGuire is the owner of Clearsight Communications who provide personal evaluation services and training in the areas of senior level recruitment/promotion, negotiations, sales communications and HR. He is also the author of the soon to be published book ‘Face Facts:The Art of Reading Your Clients and Prospects for Sales, Negotiation and Recruitment’.Individual consultation sessions are available both in person and via Skype. He is also in demand for group presentations, private functions and conferences.

For further information email: info@clearsightcommunications.com

Or call: + 353-(0)87-246 1853

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Joseph McGuireLooking Beyond the Suits and Smiles

6 Visual Communication Tips – Watch the Eyebrows

by Joseph McGuire on 18th April 2018 Comments Off on 6 Visual Communication Tips – Watch the Eyebrows

Eyebrows

“The single biggest problem in communication is the illusion it has taken place” – George Bernard Shaw

To offer an exceptional product or service is one thing, to communicate effectively about it is another. Just as a tailor takes careful measurements before making a suit so should we take into account the personality and behaviour style of our potential (and current) clients. No matter what our product or service offers we can be sure we’re competing with someone or something else. There will be several considerations for the client and understanding not just their priorities but their perspective will help give us an edge.

Recent research at the University of York into the role of eyebrows in human development indicates their primary role has been in communication. We use various movements of the eyebrows to express feelings and responses such as surprise, openness to engaging, sympathy and a great deal more. It isn’t only those movements which transmit signals as static eyebrows also provide a great deal of information. In particular they tell about how we receive and process information, how we engage with others and our approach to work. Here are 6 examples to be aware of when you want to ensure you get your message across to best effect:

The Unibrow

Ronnie O'Sullivan eyebrows 1

The Unibrow indicates a very busy mind. Those possessed of one are likely to be emotionally cautious and slow to trust. When dealing with them be patient and consistent, and be prepared for lots of questions. Be sure to follow through on all agreements as they will remember any instance where they have been let down, and they tend to be slow to forgive. They may also have very definite opinions so be prepared to have a number of meetings before you see any signs of progress.

Overhanging Eyebrows

MittRomney eyebrows

Eyebrows sitting close to the eyes are a sign of a mind which reacts quickly, even impatiently. They’re often likely to interrupt before you’ve finished speaking, and are not always diplomatic! Be prepared for questions which may not relate directly to your offering, and to direct the conversation back to its central theme – you may need to do this frequently. Above all be clear and speak fast as slow rambling speech will cause them to lose interest swiftly. Note that if the eyebrows move downwards towards the eyes while you are speaking the other party has stopped listening and is preoccupied with what they want to say. Be alert for this signal!

Inverted V

Larry_Ellison_eyebrows picture

The inverted or upside down V, or the eyebrow angled downwards towards the inner corner of the eye is a sign of an autocratic nature. These people expect to be in charge, and expect their instructions to be carried out as directed. Patience is not their strong point. When dealing with them be sure you are thoroughly prepared. Even when you are they may well point out flaws in your proposition, and do so in a very direct manner. Either way you may expect a quick decision as they have no time for prevarication. Be sure to do a thorough background check on how others have dealt successfully with them in the past.

Straight Eyebrows

Bill Gates eyebrows 1

When the main body of the eyebrow is quite straight we can tell that this individual has an analytical mind. When speaking to them all information should be presented in a logical and structured fashion. Details are important to them and they have little interest in ‘touchy feely’ unless they can see practical application. The thicker the eyebrow the more information they will comfortably absorb at one time.

Upright Hairs

BradPitt eyebrows crop

A cluster of upright hairs at the beginning of the eyebrows tells us this is someone who will quickly spot the potential problems in a new proposition or project, and is likely to point them out. They can be invaluable to have around if you want an honest verdict before taking your product or service to market. Your ego may not like it but their input is invariably practical.

Curved Eyebrows

Julia_Louis-Dreyfus_eyebrows VF_2012_Shankbone_3

Curved eyebrows reflect a more person oriented outlook. This is a time for demonstrating so called ‘soft skills’ such as empathy. Showing that you are genuinely interested in them and their viewpoint will at least open the door to a meaningful discussion. Take time, avoid being pushy and allow trust to build.

I’m frequently asked about women tweaking or treating their eyebrows and how that impacts on what I see. Any cosmetic alteration is seen as an external manifestation of a desire for internal change. We can often see where the changes have been made as well as the results. Even simply seeing the results reveals the aspirations, and the eyes themselves tell whether those aspirations have been met.

Studies have shown that those repeatedly using Botox are not only less expressive in their features but also tend to be less willing to engage on a deeper level. Food for thought!

Joseph McGuire is the owner of Clearsight Communications who provide personal evaluation services and training in the areas of senior level recruitment/promotion, negotiations, sales and HR. Individual consultation sessions are available both in person and via Skype. He is also in demand for group presentations, private functions and conferences. For further information email: info@clearsightcommunications.com

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Joseph McGuire6 Visual Communication Tips – Watch the Eyebrows

Michael O’Leary – The Clown Prince of Ryan Air? A facial Profile

by Joseph McGuire on 29th September 2017 Comments Off on Michael O’Leary – The Clown Prince of Ryan Air? A facial Profile

Michael O Leary_2015_(cropped)

O’Leary nodded. “I think, given the performance of our rostering department over the last week, a description of me as a clown is appropriate in the circumstances,” he replied, matter-of-factly.

It’s never a surprise to find Michael O’Leary’s name in the headlines. Frequently it is in connection with some controversy. Lately, however it has been almost exclusively so.  The recent very public issues over flight cancellations and passengers being discommoded show little signs of abating. Through it all O’Leary has remained combative. His apologies have been minimalistic in style. So who is Michael O’Leary? A look at his facial features from the perspective of Mien Shiang, the ancient Chinese art of Face Reading offers some interesting insights.

Whether one looks at photos or watches him in action his features tend to be quite animated. This is both indicative of a lively mind and a reluctance to be pinned down. It is reasonable to assume he would be publicly scathing of any attempt to analyze him!

His V-shaped hairline is associated in men with an innate capacity for solving complex problems. The resultant ‘flaring’ of the forehead to the sides can also indicate a tendency towards mediocrity. O’Leary has been known to issue flatly contradictory statements with no apparent concern for consistency. In his view it would appear that publicity of any description trumps all.

The depth of the horizontal furrows across his forehead reveals a man who is quite self-aware. This is someone who has faced more than a few challenges and is comfortable making clear decisions. As his forehead is largely vertical we can take it that most of those decisions will be based on analysis and rational thinking rather than being governed by emotion.

His eyebrows are thick and are close to being an inverted V-shape. The thickness shows his capacity to absorb considerable amounts of information, and the V denotes his autocratic nature, which is especially evident in public. There is a slightly rounded dimension to the V so we can also assume that some of his more abrasive public utterances are designed to trigger publicity and allow him have fun. A cluster of vertical hairs at the beginning of each eyebrow represent his ability to spot potential problems from the outset of any project. Given his outspoken nature we can be sure he will express his views forcibly. It may not always make him popular with colleagues but more often than not he’ll be proven right.

Eyebrows sitting close above the eyes as his frequently are denote someone impatient to speak and likely to do so before their thoughts are fully formed. They tend to have very little patience with anyone who is long-winded or unprepared.

His eyes vary wildly from being wide open to being narrow slits. As a rule we regard wide open eyes as a sign of emotional openness. In O’Leary’s case they appear more like a disruptive child challenging authority. More often than not his gaze is quite direct but largely conceals his feelings. The lack of visible fold in his upper eyelid is a strong indication of his lack of sympathy towards complaints.

“You’re not getting a refund so fuck off. We don’t want to hear your sob stories. What part of ‘no refund’ don’t you understand?”

The above statement is similar in tone to many others over the years. My observation is that it is reflective of his worldview. His business life started at a young age when he spotted retail opportunities. Being self-sufficient and self-reliant has become part of his modus operandi, and he expects the same of others. Complaining about regulatory bodies is a matter of strategy. Personal complaints are another matter entirely.

When we see ‘hooded eyelids’ we might be advised to tread carefully as their owner most certainly has a temper which they are not slow to express.

The triangular shape at the bridge of the nose is, amongst other things a sign of his competitive nature. It may also be associated with self-imposed pressure. O’Leary will undoubtedly have expectations of himself and set challenging targets. It is not in his nature to simply sit back and watch the world go by.

His nose is straight and the tip is not very rounded. The nostrils are large and visible when viewing him face to face. This combination of features confirms his directness of manner and tells us he deals in facts over emotion. We can also see that he enjoys spending money, but is likely to be quite discerning in his choices.

There is an old Irish saying that a gap between the upper front teeth is a sign of a good singer. Never having heard O’Leary sing I can neither confirm nor deny that. The Chinese view is that such a gap indicates a willingness to take financial risks. After 9/11 when the world of air travel was in turmoil O’Leary backed his confidence in an upturn by placing a large order with Boeing. This at a time when airline revenues were plummeting.

A thin upper lip is added confirmation of his head over heart approach. His chin is well-formed and juts forward slightly. This is not a man to give way or back down easily. His stubbornness has helped take him a long way. Whether the current problems around scheduling, angry passengers, and pilots making demands prove it to be an asset or a liability remains to be seen.

Clowns have traditionally been regarded as a great source of entertainment. More recently they have come to be seen by many as a scary phenomenon. O’Leary probably veers between the two for many who observe his performances.

Joseph McGuire is the owner of Clearsight Communications who provide personal evaluation services and training in the areas of senior level recruitment/promotion, negotiations, sales and HR. Individual consultation sessions are available both in person and via Skype. He is also in demand for group presentations, private functions and conferences. For further information email: info@clearsightcommunications.com

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Joseph McGuireMichael O’Leary – The Clown Prince of Ryan Air? A facial Profile

To Spot Bullies and Fraudsters – Watch the Eyes

by Joseph McGuire on 2nd September 2017 Comments Off on To Spot Bullies and Fraudsters – Watch the Eyes

                    ‘The people who have power over me, I give it to them’-Chinese proverb

In recent years across the globe we have instance after instance of business leaders and politicians falling from grace due to unethical behaviour. Bullying and fraud frequently go hand in hand. The causes of both behaviours are many and varied, and it is not my intention to investigate them here. My concern here is solely with spotting the signs and ensuring we do not expose ourselves to the pain and trauma of either.

Bullies and fraudsters invariably present a confident and often overpowering image. When we meet anyone like that who presents a proposition which claims to bring us great advantage or gain I strongly advise taking a deep breath and a step back to review.  Some key questions are:

  • Has this person clearly demonstrated their trustworthiness and credibility?
  • Who do I know and trust who can verify this?
  • Do I feel intimidated or pressurised?
  • Have I been fooled before?
  • Can I afford to lose my investment?

Remaining calm and relaxed is vital to ensuring we are not seduced by false prophets. We should also polish up our observational skills. Bullies and fraudsters are especially observant. Their eyes are alert for clues as to who will be a likely victim. Being calm and alert will allow you to spot them coming, and a key clue is in the eyes. In particular what we consistently see with fraudsters and bullies is a distinct coldness. Below is a series of eyes belonging to infamous characters from business and 1 from the world of sport. They share varying degrees of coldness, and one has an added dimension of anger. How many can you identify?

ABernardMadoff eyes

B Jeffrey_Skilling_eyes

CJordan-Belfort.eyes

DKen_Lay.eyes

ELance Armstrong eyes

The answers in order are: A) Bernie Madoff, B) Jeffrey Skilling, C) Ken Lay, D) Jordan Belfort, and  E) Lance Armstrong

It requires confidence to look someone clearly in the eyes and remain focused. Fraudsters in particular like to create doubt and confusion. It is always better to cultivate calmness, stay grounded and keep our intuition on alert – and practice, practice, practice your observational skills!

Joseph McGuire is the owner of Clearsight Communications who provide personal evaluation services and training in the areas of senior level recruitment/promotion, negotiations, sales and HR. Individual consultation sessions are available both in person and via Skype. He is also in demand for group presentations, private functions and conferences. For further information email: info@clearsightcommunications.com

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Joseph McGuireTo Spot Bullies and Fraudsters – Watch the Eyes

Saoirse Ronan – A Face Reading Profile

by Joseph McGuire on 28th August 2017 Comments Off on Saoirse Ronan – A Face Reading Profile

Saoirse_Ronan_at_2014_Berlin_Film_Festival.jpg by Siebbi

                                                                    (Photo Credit Siebbi)

Saoirse Ronan’s face is essentially oval in shape, which we associate with an innate talent for diplomacy, and a definite preference for harmony in both her personal and professional environments. It is natural for her to get along well with others. It should not, however be assumed that she is a pushover, as her features are strong and clear.

Her wide curved forehead shows a combination of analytical and creative abilities. She is an able student who absorbs information to then adapt it to her future needs. The short ‘widow’s peak’ (v-shape) at the centre of her hairline has particular significance for women. A la Marilyn Monroe she has the ability to make an internal switch which draws admirers to her like moths to a flame.

Her upper right cheekbone is prominent, meaning she has high energy levels and is ambitious. It will be important for her to be acknowledged by her peers. Her right jaw is also fuller than the left. This reveals that she possesses an extra degree of determination to succeed – she shares this trait with notable Irish sporting figures Rory McIlroy, Brian O’Driscoll and Roy Keane. When called on to perform demanding physical roles she has the capacity to thrive.

As her lower cheekbones are quite full we can see that she is naturally very empathetic, further emphasising her innate capacity to get on well with others. This will also add extra depth to her understanding of the roles she plays. She will have the capacity to sit quietly and observe, soaking up knowledge and storing it for future use.

Her eyes sparkle, revealing her great vitality, physical mental and emotional. Both eyes tend to be wide open which tells us that honesty is vitally important to her. Any indication of dishonesty towards her will result in people being frozen out. Both upper eyelids reveal a thick fold. This refers both to the importance of emotional intimacy and to the fact that she has a strong ego – certainly needed in her chosen profession! She will, however get her way by charming much more than by being demanding.

Her right eyebrow is curved while the left is almost straight. What this indicates is that even when she is warm and friendly – and genuinely so – she is observing and gathering information. When left untrimmed her left eyebrow also has a small cluster of hairs at the beginning which stand up. This reveals a trait for spotting potential problems at a very early stage of a project. It will not necessarily make her popular but she will usually be right!

 

Her nose is well proportioned and uniform in width. She will have no difficulty speaking up and expressing herself and will be clear about her values. Her nose tip is not especially large so although she is naturally warm she will not lose her heart easily. Her mouth naturally turns up at the corners revealing her to be an optimist. The lips form a rosebud shape which is indicative of her sensual nature.  There is some puffiness below her lower lip so there is a likelihood of her holding stress in the area of the colon. Any lingering physical discomfort in this region should be seen as an indication she should step back and check her current overall wellbeing.

Her chin is rounded, well-formed and slightly prominent. This is further confirmation of her sociability, values and determination. Creating goodwill will greatly enhance her career.

Joseph McGuire is the owner of Clearsight Communications who provide personal evaluation services and training in the areas of senior level recruitment/promotion, negotiations, sales and HR. Individual consultation sessions are available both in person and via Skype. He is also in demand for group presentations, private functions and conferences. For further information email: info@clearsightcommunications.com

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Joseph McGuireSaoirse Ronan – A Face Reading Profile

5 Visual Clues Your Best People are Thinking about Leaving

by Joseph McGuire on 23rd August 2017 Comments Off on 5 Visual Clues Your Best People are Thinking about Leaving

Frustrated_man_at_a_desk.jpg Author LaurMG

How attentive are you to the everyday world around you? Every day there are visual and other clues as to how those in the workplace around us are feeling, and by extension performing. Employee retention is an increasingly hot topic. Many companies concerned about the issue seem to be very slow in either recognizing the signs of employee dissatisfaction or dealing with the underlying issues.

Overbearing, unappreciative or incompetent bosses are just three potential factors and I’ll address these in other articles. For now I’ll focus on 5 visual clues that indicate your best people are not happy and may be considering leaving. The potential costs of not spotting the clues and engaging with the employee are considerable. You are faced with not just the disruption to current projects, but also re-hiring and training costs, potential impact on morale and performance of other staff, and impact on customer relationships. Altogether an unappealing prospect!

We all suffer at times from ‘inattentional blindness’ where we are simply not alert to what is clearly visible in our immediate environment. Here are 5 common visual clues that people around you are not happy:

Dark circles under the eyes. This indicates physical, mental and emotional fatigue. The darker the circles the more chronic the issue. They appear over a period of time and show an individual who is in effect running to keep up. Even if they are not immediately thinking of leaving their motivation and enthusiasm levels are likely to have dropped significantly. As their boss it is advisable to monitor their needs – not just their performance – and demonstrate consistent support and appreciation. If you want to keep them this really is not negotiable.

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Increased vertical furrows between the eyebrows. Again developing over a period of time these reflect a higher level of internal pressure and self-criticism. As these lines also relate to hypoglycaemia we might expect to see patterns of irritability, and either indecision or impulsive decision making.

tony-blair forehead

 

Tension in the jaw. This is visible at the sides of the face – physical therapists often refer to TMJ (Temporo Mandibular Joint) syndrome- as if the muscles are being sucked taut. They may mention grinding their teeth at night. Either way we can take it that they are holding in a good deal of anger which may be released in one big explosion. Even if nothing in the work environment is a causative factor this condition will impact on both individual work performance and relationships with colleagues. An attentive and skilled HR professional can be priceless in this situation.

malcolmx_angry large crop

Slumped or lethargic posture in someone who is normally outgoing and energetic. This is indicative of a general loss of energy, interest and enthusiasm – possibly even depression. Alert and pro-active managers will take such individuals aside and calmly and gently probe for clues, making sure to demonstrate – and not just talk about- their support. Being seen and heard, especially if the support is consistent will make a real difference.

black_and_white_depressed_depression_dress_girl_sitting_tiles_waiting-951471.jpg!d

The eyes are ultimately the biggest clue. The visual here is of a U.S. marine with what has become known as the ‘thousand yard stare’. Obviously this is not specific to a typical workplace environment, but variations on such a look are very common in individuals who have become disinterested or demotivated. Other than in intimate situations we tend not to spend much time looking closely into the eyes of another being. A skilled Face Reader will notice quickly whether or not ‘the lights are on’. Eyes which are normally bright but which have lost their sparkle reveal an individual who is struggling. Once again the cause may or may not be work related but their condition will impact on their work.

Thousand Yard Stare WW2_Marine_after_Eniwetok_assault

If only one of these visual clues is present it should not be taken as a sign that the individual intends to leave. If you see a cluster you need to pay attention. Either way the individual will benefit from a consistent demonstration of support and appreciation. As their energy levels, motivation and enthusiasm are raised your business will see the benefits in key areas such as performance, teamwork, customer engagement, and reduced absenteeism. All of that has the potential to reduce your costs and increase your profits.

Joseph McGuire is the owner of Clearsight Communications who provide personal evaluation services and training in the areas of senior level recruitment/promotion, negotiations, sales and HR. Individual consultation sessions are available both in person and via Skype. He is also in demand for group presentations, private functions and conferences. For further information email: info@clearsightcommunications.com

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Joseph McGuire5 Visual Clues Your Best People are Thinking about Leaving

Matt Damon – a Face Reading Profile

by Joseph McGuire on 22nd August 2017 Comments Off on Matt Damon – a Face Reading Profile

Matt_Damon_66ème_Festival_de_Venise_2

(This is the latest in a series of celebrity profiles)

Everybody is interesting if we take the time to discover. Matt Damon though has a particularly interesting face with many contrasts. The right side of the individuals face reveals their public persona, and their left side their private persona. With Damon we can see distinct differences between both sides. This reflects that his public and private personas can be quite different, and this allows him to look at life from a variety of perspectives.

His hairline comes almost to a V-shape. In men we associate this with a capacity to solve complex problems quickly. In Damon’s case the V is not absolutely clearly defined. This suggests that his mid-teens were quite a challenging time for him – not that that is unusual – and that his creative abilities felt stymied.

His high forehead indicates he is someone who needs a great deal of mental stimulation to feed his creative juices. Boredom is not an option! His eyebrows are at different heights, which again suggests different public and private perspectives. The right eyebrow sits higher than the left, and if anything his right eye is more open. This indicates he is quite comfortable in the spotlight although, as his gaze is questioning, we see that he is not easily impressed by fame and all that comes with it. Early professional success with Ben Affleck in ‘Good Will Hunting’ may have allowed him to peek behind the curtain and view the wizard for what he is!

His left eye being less open reflects the fact that challenges in his personal life have caused him to develop a strong protective core. This will be extended to family and those close to him. His long eyebrows reflect the importance of family in his life. The left eye angles slightly downwards at the outside corner telling us that he feels a strong bond with those less privileged.

His nose is triangular in shape, with a horizontal line across the bridge. The line shows that he is conscientious and takes his responsibilities seriously. The bridge of his nose dips slightly. He prefers to put a shape on his ideas before conferring with others. Once he has clarified what he wants he can really build up momentum, and as he sees things coming together his energy levels and enthusiasm can skyrocket.

His mouth is slightly wavy and a little higher on the left. The waviness can be associated with variable judgement – he has made some dodgy choices in his film roles – and the slight tilt to the left reflects strongly held private views.

His jaw is noticeably wider on the right. This reflects both the determination and energy he brings to all public activities, but also the need for regular stimulating physical activity. This is something he will neglect at his peril as he would become quite frustrated with himself and this in turn could easily spread into close relationships!

His chin is not especially prominent in the overall context of his face. It is rounded and juts out a little. His ideals are very important to him, and it is natural for him to be supportive of causes. He will do best when he engages his brainpower rather than trying to force his ideas through with physical strength.

The notch behind the tragus (flap of cartilage) of his left ear is quite open, revealing his generosity to those closest to him. The anti-helix (inner rim) of both ears is prominent. This tells us that he will always be a man with definite views of his own, even if they don’t match with mainstream opinion.

Joseph McGuire is the owner of Clearsight Communications who provide personal evaluation services and training in the areas of senior level recruitment/promotion, negotiations, sales and HR. Individual consultation sessions are available both in person and via Skype. He is also in demand for group presentations, private functions and conferences. For further information email: info@clearsightcommunications.com

 

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Joseph McGuireMatt Damon – a Face Reading Profile

Ellen DeGeneres – a Face Reading Profile

by Joseph McGuire on 15th August 2017 Comments Off on Ellen DeGeneres – a Face Reading Profile

Ellen_DeGeneres- Wikimedia commons

(This is the first in a series of celebrity profiles)

Her face shape is largely oval, meaning she is a natural diplomat. The oval shape tells us that she has a deep-rooted inclination and preference for harmony, both in her relationships – professional and personal – and her environment.

There is a slightly rectangular dimension to her forehead, which means she likes structure and will work best when she has at least the outline of a plan. As the forehead curves at the sides we can see that she is not comfortable with rigid systems or structures. Being flexible and having scope to adapt allows her to give of her best.

As her hairline comes in above the temple, especially on the left we can reveal that she has a deeply ingrained work ethic. It will be important to her to set high standards and to finish what she starts.

Her eyebrows are more straight than curved. This means she can be quite rational and is not naturally inclined to be overly sentimental. Anyone pitching ideas to her should think them through carefully first as she will not be impressed by sloppiness in presentation. She is unlikely to be cruelly dismissive but anyone given a second chance should be in no doubt that she expects them to demonstrate clearly that what they are proposing makes good sense.

Her nose is long, and nicely proportioned. This denotes both strength of personality and consistency of behaviour. Although she comes across as warm and friendly we can be clear that she is no pushover. There is real strength of character here. Her nose tip extends beyond the nostrils, meaning she can be exceptionally patient, and that being of service is hugely important to her. The slight cleft in the tip indicates that she will always be searching for either something better or a better way to express her essential nature. She will never rest on her laurels.

Her eyes are bright and quite open. This is someone whose public persona of a warm, friendly and sociable woman is quite genuine. Connecting with and relating to others is an innate expression of her being. Both upper eyelids show a thick fold, demonstrating that she has an ego. In her profession it would be difficult to survive without one. Her wide open eyes mitigate any potential diva like behaviour. Honesty will be particularly important to her. Treat her with dishonesty at your peril as you are likely to be shown the door quite quickly.

There are lines both below the eyes and just below the outer corners of the eyes. The former refer to stress and tiredness, and she would be advised to ensure that she pays attention to both the quality and quantity of her rest. The lines across the upper outer cheeks are known as courage lines. These are likely to relate to that period of both personal and professional strain after she came out publicly as gay. She has faced significant life challenges and come through. These lines are the battle scars!

The fullest part of both cheeks is the lower half, denoting her empathetic nature. That fullness extends down to her jaw, meaning she is comfortable with money and the nicer material things in life. When it comes to negotiation she will know her value!

Her mouth is reasonably wide without being overly so. She is very comfortable expressing herself, so her chosen career is ideal. Her upper lip is relatively straight, suggesting she has learned to guard against being overly vulnerable in the public arena. Although as stated she is naturally warm she is aware of the need to protect herself.

Her two upper front teeth are slightly larger than their neighbours so we can see that she has a stubborn streak. When she smiles her gums are visible. This tells us that she has a generous nature, but will certainly remember if someone is not appreciative of her generosity.

Her chin is curved, slightly prominent and well formed. She has strong ideals, is very determined and will not be pushed around. Her warm presence may lead some to underestimate her strength but that can play to her advantage. There is a horizontal line midway between mouth and chin. This reveals that she has a tendency to mother others i.e. to do for them things they could and should do for themselves. This is reflective of her caring nature, but is a tendency others may be inclined to take advantage of. She would be well advised to take a close look at this pattern as it could be quite draining.

Although obviously not on the face the ears are significant in terms of reading faces. In Ellen’s case we can see that the right ear in particular protrudes. This indicates that she will tend to have quite an individual perspective. At times it could mean an inclination to make her mind up before having all the information – not always the best strategy! As both ears are relatively long we can expect that she will be with us for many years to come. Larger ears are, amongst other things associated with resilience. Both ears have nicely sized lobes, so her spiritual life will provide a major part of her nurturing. Her lobes also indicate strong intuition.

All in all a potent package!

Joseph McGuire is the owner of Clearsight Communications who provide personal evaluation services and training in the areas of senior level recruitment/promotion, negotiations, sales and HR. Individual consultation sessions are available both in person and via Skype. He is also in demand for group presentations, private functions and conferences. For further information email: info@clearsightcommunications.com

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Joseph McGuireEllen DeGeneres – a Face Reading Profile